Touch one machine fault analysis and solution

Touch one machine is composed of advanced touch screen, motherboard, memory, hard disk, graphics card and other electronic components, and the working principle of traditional PC is no different. The touch all-in-one is a touch product that bundles the touch screen with related software and is packaged for inquiries. The touch-one machine truly combines touch and control, greatly improving people's work efficiency.

Then, the touch one machine belongs to the electronic product, and some troubles are encountered during use. What should we do?

KONWHAI-Touch Query Machine


Touch one machine fault analysis and solution:

1. Fault: long touch response time

After touching the display screen with a finger, it takes a long time to wait for a response.

Fault analysis and processing method: This can be a water droplet stuck on the touch-one machine, just use a dry soft cloth to stop wiping. There is also the ability to configure the host to be too low, such as the clock frequency is too low, such as this situation, it is best to change the host.

2. Failure: partial touch does not respond

After touching the monitor screen with your finger, some of the center touches do not respond.

Fault analysis and processing method: It is possible that the reflective stripe part of the touch-one machine is covered, and it can be wiped clean with a dry soft cloth. It is also possible that the reflective stripe portion is scraped off by a hard object, and the advertisement machine can only be sent to the manufacturer for disposal.

KONWHAI-Touch Query Machine


3. Fault: normal computer, can not operate after connecting to the host

Touching the all-in-one is normal, but after connecting to the host, the computer cannot operate.

Fault analysis and processing method: This may be that before the host starts to load the touch all-in-one driver, the touch-one controller does not receive the operation signal, and only needs to restart the computer before restarting the computer. It is also possible that the touch all-in-one driver version is too low and you need to install the latest drivers.

4. Fault: touch bias

The position touched by the finger does not coincide with the mouse arrow.

Fault analysis and processing method: After the drive sequence is installed, there is no vertical touch of the target center when starting to correct the touch screen positioning. Disposal: Recalibrate the touch location.

5. Failure: no response after installing the driver

After the driver is installed, the first touch of the touch-one machine touch will not respond.

Fault analysis and processing method: First confirm whether the line connection of the touch one machine is correct. If it is not correct, it should be shut down and then reconnect all lines correctly. Then, check if there is a device serial port connection error in the host and check each hardware device.

KONWHAI-Touch Query Machine


6. Fault: no response after touching the touch one machine

The touch all-in-one machine runs normally for a while after powering on, and then the touch does not respond.

Fault analysis and processing method:

1. Check if the hard disk can be turned off in the "Display Energy Saving Settings". To do this, right-click on the desktop of the computer, select the "Properties" command, then select the "Screen Maintenance Program" tab from the dialog box, click the "Settings" button, and set the parameter "Power Scheme" to "Always Open". In addition, other options do not move, select the default.

2. In some places of use, due to poor grounding function, the control box housing is covered with a small amount of static electricity, which affects the electric field outside the control box, causing the touch to gradually lose its effect. At this point, use a wire to ground the control box housing and restart it.

3. Since the touch integrated machine is covered with dust on the outside, if it is not wiped clean in time, the dust accumulates too much, obstructing the touch reflection stripe, and the touch function of the touch integrated machine cannot work normally.


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Official website: www.kwhtouch.com
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