What are the advantages of touch screen self-service terminal services?
With the strengthening of global integration and the acceleration of China's informatization construction, the demand for production and service efficiency in various industries has continuously increased. Self-service terminals have begun to expand rapidly from the banking industry to other fields, and the scope of application has expanded to telecommunications, electricity, medical care, Aviation, retail and other industries and fields.
Especially with the rapid development of the banking and telecommunications industries, the rapid construction of business outlets, and the continuous improvement of the level of service and information construction in major industries, the demand for self-service terminals is increasing rapidly.
The self-service terminal is based on the "24-hour self-service" system design concept, which can alleviate the problem of excessive traffic in traditional business halls, make up for the shortcomings of the original business hours, and avoid the troubles of customers handling business in the business hall, so that customers feel Easy, convenient and considerate service. The business hall self-service terminal is an extension and supplement to the business hall service.
In the financial industry, users can conduct account inquiry, self-service transfer, statement printing, replenishment, and self-service loss reporting. In the communication industry, users can enter the phone number through the terminal, and then they can self-service mobile phone stop (re) machine, call bill inquiry. Printing, payment, invoice printing, caller ID, GPRS and other basic business start and stop processing; you can also purchase mobile phone cards, password recharge receipts. Through value-added development, other value-added services such as purchase of goods can also be realized through supporting equipment.
Analysis of the advantages of enterprises using touch screen self-service terminal services:
1, reduce direct costs
For small and medium-sized enterprises, there are some financial disadvantages. When SMEs provide self-checkout, you don't need so many cashiers. Only someone can monitor the normal operation of the self-service terminal, and help to deal with the customer's use of the device. Save labor costs for the company.
2, to meet customer needs
The benefit of providing touch screen self-checkout is that customers demand them, and consumers like the efficient operation of self-checkout. After providing a self-service terminal, it provides fast checkout for customers who are in a hurry.
3, try to reduce customer waiting time
Waiting in line is a negative experience for the customer, leaving a bad impression on the customer, which may result in the loss of some customers. Using touch screen kiosk checkout can effectively reduce customer waiting time. Save time for customers and improve efficiency for business operations.
4. Attract more customers
Small and medium-sized enterprises use high-tech touch-screen self-service terminals to save time and improve efficiency for customers, and attract customers who are doing things with high efficiency.
The equipment has the advantages of saving personnel expenses, reducing operating costs, 24 hours of continuous work, error-free operation, etc., and can be placed in public places such as telecom business halls, charging points, stations, terminals, airports, and large shopping malls.
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Official website: www.kwhtouch.com
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Especially with the rapid development of the banking and telecommunications industries, the rapid construction of business outlets, and the continuous improvement of the level of service and information construction in major industries, the demand for self-service terminals is increasing rapidly.
The self-service terminal is based on the "24-hour self-service" system design concept, which can alleviate the problem of excessive traffic in traditional business halls, make up for the shortcomings of the original business hours, and avoid the troubles of customers handling business in the business hall, so that customers feel Easy, convenient and considerate service. The business hall self-service terminal is an extension and supplement to the business hall service.
In the financial industry, users can conduct account inquiry, self-service transfer, statement printing, replenishment, and self-service loss reporting. In the communication industry, users can enter the phone number through the terminal, and then they can self-service mobile phone stop (re) machine, call bill inquiry. Printing, payment, invoice printing, caller ID, GPRS and other basic business start and stop processing; you can also purchase mobile phone cards, password recharge receipts. Through value-added development, other value-added services such as purchase of goods can also be realized through supporting equipment.
Analysis of the advantages of enterprises using touch screen self-service terminal services:
1, reduce direct costs
For small and medium-sized enterprises, there are some financial disadvantages. When SMEs provide self-checkout, you don't need so many cashiers. Only someone can monitor the normal operation of the self-service terminal, and help to deal with the customer's use of the device. Save labor costs for the company.
2, to meet customer needs
The benefit of providing touch screen self-checkout is that customers demand them, and consumers like the efficient operation of self-checkout. After providing a self-service terminal, it provides fast checkout for customers who are in a hurry.
3, try to reduce customer waiting time
Waiting in line is a negative experience for the customer, leaving a bad impression on the customer, which may result in the loss of some customers. Using touch screen kiosk checkout can effectively reduce customer waiting time. Save time for customers and improve efficiency for business operations.
4. Attract more customers
Small and medium-sized enterprises use high-tech touch-screen self-service terminals to save time and improve efficiency for customers, and attract customers who are doing things with high efficiency.
The equipment has the advantages of saving personnel expenses, reducing operating costs, 24 hours of continuous work, error-free operation, etc., and can be placed in public places such as telecom business halls, charging points, stations, terminals, airports, and large shopping malls.
---------------------------------------------------------------------------------
Recommended related products
KONWHAI -- Touch Screen kiosk, click to enter to understand
KONWHAI -- LCD advertising machine, click to enter to understand
KONWHAI -- Smart meeting whiteboard, click to enter to understand
Official website: www.kwhtouch.com
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